Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your use of the Mighty Coast Sports website and services. By accessing our website or purchasing our products, you agree to be bound by these Terms. If you do not agree with any part of these terms, you must not use our services.

Mighty Coast Sports is a company registered in England, operating from 118 Linacre Ave, Norwich NR7 8JS, United Kingdom.

2. Use of Our Website

Permitted Use

You may use our website for lawful purposes only. You agree not to use the website:

• In any way that violates any applicable law or regulation
• To transmit or send any harmful or malicious code
• To infringe upon the rights of others
• To interfere with the proper working of the website
• For any commercial purpose without our written consent

Account Registration

When creating an account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. Products and Services

Product Information

We strive to provide accurate product descriptions and pricing. However, we reserve the right to correct any errors and update information without prior notice. Product availability is subject to change.

Pricing

All prices are displayed in British Pounds (GBP) and include VAT where applicable. Prices may change without notice, but changes will not affect orders already confirmed.

Product Warranty

Products come with manufacturer warranties where applicable. We will assist customers with warranty claims in accordance with manufacturer terms and UK consumer rights legislation.

4. Orders and Payment

Order Process

When you place an order, you are making an offer to purchase products. We reserve the right to accept or decline your order. Confirmation of your order will be sent via email.

Payment

Payment must be made at the time of ordering using accepted payment methods. We use secure payment processing services to protect your financial information.

Order Cancellation

You may cancel your order within 24 hours of placement if the order has not yet been dispatched. Contact us at +44 1603 460500 for cancellation requests.

5. Delivery and Shipping

We offer delivery within the United Kingdom and selected international destinations. Delivery times and costs vary based on location and shipping method selected.

• Standard UK Delivery: 3-5 working days
• Express UK Delivery: 1-2 working days
• International Delivery: 7-14 working days

Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for delays caused by shipping carriers or customs processing.

6. Returns and Refunds

Return Policy

You may return unused products in original condition within 30 days of delivery. Custom or personalised items cannot be returned unless faulty.

Return Process

To initiate a return:

1. Contact us at [email protected]
2. Receive return authorisation and instructions
3. Package items securely with original packaging
4. Ship items to our returns address

Refunds

Refunds will be processed within 14 days of receiving returned items. Refunds will be made to the original payment method. Customer is responsible for return shipping costs unless the item is faulty.

7. Consumer Rights

Under UK consumer protection laws, you have the following rights:

• Right to return products within 14 days (Distance Selling Regulations)
• Right to repair, replacement, or refund for faulty goods
• Right to reject goods that are not as described
• Protection against unfair terms and practices

These rights are in addition to our standard return policy and do not affect your statutory rights.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Mighty Coast Sports or its content suppliers and is protected by UK and international copyright laws.

You may not reproduce, distribute, or create derivative works from our content without written permission.

9. Liability and Disclaimers

Limitation of Liability

To the maximum extent permitted by law, Mighty Coast Sports shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages exceeding the amount paid for the product or service

Website Availability

We strive to maintain website availability but cannot guarantee uninterrupted access. We reserve the right to suspend or modify the website for maintenance or other reasons.

10. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms.

11. Prohibited Uses

You may not use our website or services to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Harass, abuse, or harm other users
• Distribute spam or malicious content
• Attempt to gain unauthorised access to our systems
• Use automated tools to access the website

12. Termination

We may terminate or suspend your access to our website and services immediately, without prior notice or liability, for any reason, including breach of these Terms.

Upon termination, your right to use the website will cease immediately.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the English courts.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of our services after changes constitutes acceptance of the new Terms.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

16. Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will remain in full force and effect.